Quest Aug22 Director, Master Data Management
Assume responsibility for developing, maintaining, and enhancing the Quest Diagnostics portfolio of Master Data Management and reference data solution
Position Summary
The Director, Master Data Management will assume responsibility for developing, maintaining, and enhancing the Quest Diagnostics portfolio of Master Data Management and reference data solutions. The Master Data Management portfolio encompasses applications serving as the single source of truth for key enterprise data domains such as Patient, Client, Test Code, Facilities, and Preference management. The team will support a mixed portfolio of vendor purchased, vendor-hosted, and custom-developed applications.
The Director will manage the solution portfolio, application life cycle, development requests, integration support, level 2 production support, standardization, the retirement of non-standard solutions, budget formulation and management, staff career development, and resource allocation/management. The successful candidate will also lead a modernization effort/move to cloud-based SAAS solutions that will include mastering data with machine learning and standard MDM techniques.
Duties and Responsibilities
- Partner and collaborate with other leaders within the Enterprise Data tower, Healthcare Technology and Analytics Solutions (HTAS), and Quest Business Units to ensure our Master Data Management solutions best serve the needs of the business and are aligned with the strategic direction of both Quest and HTAS.
- Manage technical resources through the development steps of the software development lifecycle.
- Manage product lifecycle, resources, and customers for all applications within the Master Data Management portfolio.
- Provide technical leadership in collaboration with Enterprise Architecture, Infrastructure, and Support organizations.
- Manage technical issues and risks proactively and as they occur.
- Coordinate team activities and schedules with other HTAS teams involved in the software development lifecycle including architecture, design, testing, support, and program/project management.
- Effectively manage vendor relationships for systems and tools used in the development of these systems.
- Effectively manage vendor and partner relationships for cloud and collaborative development initiatives.
- Lead and manage direct reports on administrative policies & procedures, technical problems, priorities, and methods.
- Define internal team processes and successfully track and report on progress consistent with HTAS-wide standards and procedures.
- Define service levels for the team and successfully manage the team to meet or exceed those service levels.
- Provide input into the strategic direction for the group/team and communicates with all levels of management.
- Serve as a liaison with other HTAS groups for establishing strategy and goals.
- Serve as a liaison with product customers for establishing strategy, goals, roadmaps, backlogs, and release plans.
- Lead key organizational initiatives within HTAS and Quest.
- Apply technical experience to identify new approaches and methods to develop business solutions.
- Manage large-scale budgets, forecasts, and resource spend plans.
- Advise group/team on internal/external customer issues.
- Ensure optimal staffing for group/team.
- Prepare employee performance evaluations, develops plans for employee and team development, and conduct performance and development discussions.
- Adheres to all PEP, SOX, PCI compliance, and Software Development methodologies.
Qualifications
- B.S. in Computer Science or related fields. An advanced degree is preferred.
- At least 10 years of software development experience.
- Demonstrated experience leading solution development within the SDLC.
- Demonstrated experience working within an Agile development environment (e.g., Scrum, Kanban).
- Excellent organizational skills, program management experience, strong written and oral communication skills, strong technical skills, and strong leadership skills.
- Experience with Master Data Management and an understanding of MDM methodologies and vendor tools like Informatica is required.
- Experience with developing or managing teams that develop in AWS or Azure.
Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.